Customer testimonials
We believe nothing speaks louder than the words of a satisfied customer. See what people have to say about our company!
We would like to take a moment to thank you and your crew for the amazing job of heating and air conditioning that R&W Heating & Cooling, Inc. did for our home. We knew that our home presented many challenges due to its age and size with additional consideration for the six adults with developmental disabilities that live with us. Between the careful scheduling and creative work your crew was able to do, your company has gone above and beyond our expectations. Thanks Again John and Heather
-John and Heather, Fort Atkinson
I've been very satisfied with the new furnace I got, & also with the new humidifier that they also installed. I'm looking to buy the furnace purifier soon. Thank You so much for everything plus also for being so close to my home town. I've already spread the Lennox name to my friends hope they call soon. Thanks Again!!!
-L. Lund
I did recommend this dealer to my neighbor. They are honest, decent people. They can be trusted to do what is right.
-R. Moyse
We have used R&W Heating & Cooling, Inc. for over 25 years. At previous address and now at our new home.
-G. Anderson
Everyone was very helpful and courteous! Thanks for everything!
-C. Stener
This was an after hours service call on a Friday evening. We couldn't have been more pleased with one service. Just had them back for winter service checking.
-D. Holzhuter
We have been with R&W Heating & Cooling, Inc. for years and would not deal with any other company. Great service and fair pricing!
-G. Tonning
We have always been very satisfied with the service we have received from our Lennox dealer for 10 years of spring and fall checkups. The servicemen have always been pleasant and helpful.
-S. Kenseth
Everything was great!
-D. Anderson
The level of customer service response time was so totally unbelievable. They greatly exceeded my expectations!!
-P. Anderson
Great Staff, very knowledgeable, very friendly. Came to our rescue when the furnace was found faulty!
-J. O'Leary
This product should be a must in all new homes built. Builders need to incorporate it into their pricing without it as an option. Air quality is a healthy must.
-W. Landvogt
Our home was flooded with 36" of water in the furnace and hot water area. R&W Heating & Cooling, Inc. were wonderful with cooperating and coordinating the quick removal of old equipment and when the area was cleaned and ready for the new furnace and hot water heater they again provided the same quick and professional service.
-M. Beese
Just wish to thank you for your excellent service and promptness. Your salesman/rep "Pete Harms" is a fine representative of your business. Also the 2 service men who installed the units for us were very efficient and courteous.
-ill certainly recommend your Co. to our friends and fa
R. LaBelle
We give a 5-star ration to both Mark and Dave for the installation process. They were prompt, courteous, efficient, answered all of our questions, listened and complied with all requests as placement and exhaust of the new equipment. They also left our property cleaner than when they arrived.
-tionally, R&W filing and warranty with Lennox was an extra bonus that we did not have to worry about or forget to do. A very appreciated service.&
R&W has serviced our HVAC needs since 2009, and we have never been disappointed with either the service or response time. For that we thank you
Jerry & Barb Langenecker
R&W Heating and Cooling, in Milton, WI., offers a program for apprenticeship. I respect that opportunity for our youth. I highly respect this company for that. A technician (Tyler) came to do service work for my husband and I today. He serviced our furnace and central air unit. His knowledge of this business was outstanding! I was truly impressed. He talked with me about ways we can get the most life out of our units. He offered a bundle discount for using multiple services. Tyler's customer service was outstanding! Knowledgeable, polite, and truthful! I would highly recommend R&W Heating and Cooling! Thank you!!
-Carol Weiland
I needed my furnace and air conditioning units serviced. Trevor, the technician, was polite, professional and did an amazing job! He explained what was needed, replaced the parts and educated me on how to maintain the system. He even shut off all my lights in the basement when done. Also, he told me my garden hose was leaking so I fixed it! Thank you Trevor!
-Terry Smith Michel
My Central Air went out last night. When I called late this morning to see about getting it checked out I was pleasantly surprised to get a tech out today. He had me all up and running again in a matter of 15 minutes, did all the preventative maintenance checks, and was on his way. I won't be melting in the heat tonight. Thank you so much and I will be recommending you to everyone I know!!!
-Peter J Krause
Just want to give Pete a huge thank you for helping with my furnace at 4:20 PM on Wednesday before Thanksgiving. I really appreciate your help. So helpful and friendly.
-Amy Fuerbringer
Perfect customer service! R&W Heating and Cooling, Inc. is on it. I got a reminder text yesterday, and a pic of our technician this morning with an "on my way". Guy showed up on time, did a great job, cleaned up, and left us a funny note. Thanks K2! 🙂
-Susan Dombrowski
Responded to my call very quickly and was here faster than anticipated on a very warm and busy day for them. This was done on a weekend, too!! Thank you!
-Marianne Garvin Wellnitz
Casey and Trevor did a great job diagnosing and fixing my mother's furnace, while keeping it affordable, even after hours. I appreciate their prompt response so much. Also, they both explained everything they did so that my mom could understand. You guys are the best! Thanks again!
-Pam Widner Outhouse&
I am so thankful for this company! We had our furnace of 25yrs,die in this crazy cold weather, called R&W and they were at our home at 11 today,friendly,professional guys! We had our new Lenox Furnace installed today,all done in hours of our call. We are grateful customers and highly recommend!
-Christina Wicyk
Just had the technician Trevor do some work on our furnace. I couldn't be more pleased with the work he performed. Five stars
-Clint Thomas
They installed my Lennox furnace and Central Air and did a fantastic job. I highly recommend R&W for all your home furnace and Air Con needs. Thank you guys for your awesome job at my home!
-Mark Nelson
How pleased I am! R&W HEATING installed a new Lennox furnace and air conditioner. They are the business that installed this one being replaced 21 years ago. Mike and Dave worked so quietly you wouldn’t know they were here. OMG! They came at 8 a.m. and were done at 1 p.m. They put everything exactly as it was in the basement. You wouldn’t know anything was changed. I’m totally impressed! Thanks for taking such good care of us!
-Freda Treder
Replaced our AC about 2 years ago and was so happy with the service, timelines, and friendly technicians that I didn't have to think twice about calling when the furnace started acting up. I was given repair and replace options and pricing. They managed to fit me in on the same day to replace the furnace even though I was willing to wait until later in the week. These guys are super professional and friendly to work with. I highly recommend this business!
-Heather Briggs
R&W was very helpful and competitively priced. They were at my house within an hour or two of the initial call. Jeff diagnosed the problem and gave me an estimate. The part we needed had to be delivered from out of town, and was installed the day it came in. Jeff even revised the price downward because he was able to accomplish the job faster than expected. I hope I never need another AC repair, but if I do, R&W will be my only call.
-Dan Hubert
We called R and W after we had quickly smart come and tell us we needed a new furnace . My uncle told me to have R and W come out and look at it before we go ahead and buy a new furnace. He said they are honest as the day is long . Sure enough they came out and looked and the guy that looked at it before had unplugged the HSI and there was nothing else wrong with our furnace. I will recommend them to anyone, great people, great company. I sincerely appreciate your company. Thank you. You saved us thousands.
-James Ludeking
On the several occasions that we have had work done by R&W, the expertise, friendliness and customer service has been outstanding! Whenever needed they make you a priority. Thanks Pete and your outstanding team for always taking such good care of us! Would highly recommend!!!
-Lisa Jacobus
R&W has been doing our work for about two years now - being a General Contractor we select our subs by there workmanship, ability to perform and keep our schedules - pricing is a factor also. They have been excellent to work with on all our residential and commercial work. there attention to details is at our level which makes our final product shine. I highly recommend using them for your HVAC needs. Evergreen Designs Inc
-John Favreau
We would highly recommend using R & W Heating and Cooling for their high quality service. The service repair and installation team were extremely friendly, prompt, and honest; they didn't try to sell any products or service that wasn't needed. Pete has been so accommodating to meet my family's needs. We couldn't thank them enough for great customer service!
-Allison Stalsberg
I was referred to this company by a friend. My house has never had central air. Jon came to my house to do a free estimate and walked me through everything they would do. The installation tech showed up promptly at 8 a.m. as I was told and began work immediately. Another technician showed up to help him and they were done in two hours. The technician walked me through everything they had done and ensured the product worked perfectly. The prices are excellent and so is the customer service! I would highly recommend them to anyone.
-Michael Borgwardt
Correctly diagnosed our Lennox furace issue over the phone after two failed repair visits by another firm and corrected the problem quickly and promptly. Would definitely recommend R&W over any other Lennox "Premier" service firms in Rock County.
-Steve Shulta
Can I give them 10 stars? AC went out on the hottest day of the year. Despite being exceptionally busy, they had a wonderful service tech at our house before 11 am! He was lighthearted, funny under the circumstances, and efficient! Thank You R & W Heating and COOLing.
-Sue Eicher
We have hired R&W Heating & Cooling Inc. for our last two office additions. They have proven be experienced, timely, professional, and above all easy to work with. We have had some very unique situations with our building expansions and R&W has always provided a favorable solution. I would recommend R&W Heating for any business looking to upgrade their systems or expand their existing HVAC System.
-Ryan Spies
I would recommend R &W Heating and Cooling as a result of how they provided expert knowledge and installation in our recent new home construction. If you are looking for a fair price and superb service, R&W is that company. Thank you R&W.
-Steve Sperry
Came in and was very friendly and helpful, asked him how to do routine maintenance on my Lennox system and without hesitation he walked me though everything. Companies and ppl like this are very few and far between. Highly recommend.
-The Patriot Project
We've been using R&W Heating & Cooling for 30+ years, and they've become one of our most trusted subcontractors. R&W's quality of work is top notch and we look forward to continuing to use them for our HVAC needs.
-Sockness Builders, Inc.
Outstanding service! Had AV go down on a busy Friday night and the repairs were done within an hour of call. Fair pricing and parts with to complete the repair. Highly recommend.
-Bonnie Starck
Excellent, professional service, best price around for new furnace. Care was used in and out of our home and around our pets. Friendly! Thank you!
-Carol Johnson
Had not had to call on R&W for at least 10 years , they are still very awesome , the tech went above and beyond his duties, it's great to see that there's still great people working for a great company
-Dennis Fry
Great Company to work with. They are always timely and professional. I would recommend them for anyone looking for any type of HVAC work.
-Tom Jones
They did a great job installing new air conditioning and new return ducting. Dominick did a great job. I would definitely recommend this company.
-Mike Hall
Enjoyed the kind and thorough service. I'm glad I was referred to R&W by another pleased customer.
-Julaine Williams
Great people that have taken care of me and my family for as far back as I can remember. The best service and prices around!
-T K
This is a great company!! They are reasonably priced and efficient.
-Janie
Quick service and they had the parts needed to get my furnace going again!
-Chuck Burr
Came on a moment's notice on a Sunday. Efficient work and reasonable cost.
-Mary Murray
Very polite, prompt, and professional. The best in the area.
-Carol Schroeder
Fast cheap service even if you don't live in Milton.
-Jimmy Here's Mustache
Very prompt, friendly, knowledgeable, reasonably priced.
-Sally Rook
If you want the job done right come here!!!
-Tyler Holden
Professional salesperson, quick detailed estimate
-Shannon Hoots
Great people to work with!
-Dan Cunningham
Best Heating and Cooling company around
-Richard Ring
The technician was very thorough and was able to quickly find the problem with our AC and got it back up and running.
-Shane Siegel
Fair & Honest People. A+ communication
-Shaebon-Jovi Long